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United States Shipping

United States Shipping

How does my order ship?

Your order will ship via the United States Postal Service (USPS). We use USPS because they offer the flat rate postage option. Because soap is relatively heavy for its size, (for most orders) USPS is the cheapest shipping option. In a world where shipping costs continue to rise, we are always searching for ways to keep your shipping costs as low as possible. Orders over 13 oz will ship USPS priority and orders weighing under 13 oz will ship USPS first class.

When will my order arrive?

Your order will ship out very quickly. In fact, 99% of orders placed before 11am ship out the same business day. Priority mail orders will arrive in 2-3 business days after leaving the soaproom. First class orders may take a day or two longer.

Can I track my package?

We encourage you to track your package. When your order is shipped, we email you a tracking number. You can use this delivery confirmation number to track your package at http://usps.com.

What if I don't receive my package?

If your package does not arrive, first check your tracking number. Then contact your local post office with the tracking number. If the post office is unable to locate your package, please contact us then so we can make sure your order is delivered to you.

Can you ship other than USPS?

At this point in time, we are unable to ship your order with any other delivery service.

Do you offer free shipping?

We do not regularly offer free shipping, but we send out free shipping coupons via email a few times a year. To receive these coupons, just sign up for the Goat Milk Stuff monthly newsletter in the left side-bar of this page or at http://gmsnewsletter.com.

How do I ship to a different address?

1. Log into your account at http://goatmilkstuff.com/My-Account
2. Click on "address book"
3. Add the new address
4. You MUST then click on the word "select" by the proper address and that address will turn bold
5. The address that is bold is the one that will appear as the "ship to" address
6. If you have difficulty, add a "customer note" to your order telling us where to ship the package.

How much will it cost to ship my order?

Shipping fees are based on the volume of your order and not the weight. The different items you can order, are all assigned a volume value. A full bar of soap is 1 and everything else is compared to a bar of soap. The shopping cart will give you the exact shipping cost, but a good approximation is below.

Shipping Volume Cost
0 - 1 $3.50
1 - 2 $4.50
2 - 4 $6.50
4 - 10 $7.25
10 - 20 $8.50 - $12.50 (depends on state)
20 - 39 $14
40 - 63 $19

We work very hard at Goat Milk Stuff to ship your orders out to you very quickly. We hope that you enjoy the speed with which you receive your order. The only time our speed shipping is a problem is if you make an error or forget to add something to your order. If this occurs, please follow these instructions on how to change your order.

Goat Milk Stuff Shipping
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