Privacy policy

Goat Milk Stuff LLC respects your privacy. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when you use our services, as well as some of the methods we use to safeguard your personal information.

1. Collection of Personal Information

We collect personal information in order to establish your account, to handle billing and to understand your specific needs to serve you better. Personal information is information about you that is personally identifiable, such as your name, address, email address, credit card number or phone number. Also, any information about yourself that you include when filling in our “free text” box is personal information. Goat Milk Stuff LLC may use cookies and other technologies to enhance your online experience and to learn about how you use our website and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Our servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type and the date and time of your visit.

2. How We Use Your Information

The information we collect is used to comprehensively understand your needs and interests, and permits us to deliver a more consistent and personalized experience. For example, we may use your information to:
• assist you in completing a transaction or order;
• communicate with you about products and services;
• provide service and support;
• update you on new services and benefits;
• provide personalized promotional offers;
• send SMS messages;
• select content to be communicated to you; and
• contact you for market research regarding Goat Milk Stuff LLC products or services.

Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our products are used to help make them better.

Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us, our financial services providers or affiliates, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.

Consent to receive SMS is not required to purchase products or services, and message and data rates may apply.

3. Policy on Sharing Your Information

Goat Milk Stuff LLC will not sell, rent or lease your personal information to others who are not affiliated with us. We may share personal information with companies working on our behalf and affiliated business entities for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies at least as restrictive as those Goat Milk Stuff LLC has in place.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Circumstances may arise, whether for strategic or other business reasons, in which Goat Milk Stuff LLC decides to sell, buy, merge or otherwise reorganize businesses in various countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information from sellers. It is our established practice to seek appropriate protection for all personal information in advance of any such transaction.

We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of Goat Milk Stuff LLC, its customers or the general public as required or permitted by law.

4. Sites Covered by this Privacy Policy

Goat Milk Stuff LLC’s website (www.goatmilkstuff.com) may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link you will leave Goat Milk Stuff LLC’s website. Goat Milk Stuff LLC does not control those sites nor their privacy practices, which may differ from our practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by our Privacy Policy. We recommend that you read over such website’s privacy policy before providing any personal information. A link to another website from Goat Milk Stuff LLC does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.

5. Access to and Accuracy of Your Information

Goat Milk Stuff LLC strives to keep your personal information accurate and up-to-date. Towards this goal we utilize various technology, management processes and policies. As part of our overall data accuracy initiative we provide you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data.

We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.

6. Keeping your Information Secure

Goat Milk Stuff LLC values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, we utilize industry standard physical, technical and administrative procedures to safeguard any personal information we collect.

7. California Privacy Information

California residents have the right under certain circumstances to request information from us regarding the sharing of certain categories of “personal information” (as defined by applicable California law) during the prior year to third parties for their direct marketing purposes. As noted above, we do not share your personal information with third parties for their direct marketing purposes. For any questions regarding this, please contact us at the information below.

California Consumer Privacy Act (CCPA). Under the CCPA, you have rights with respect to your personal information. This includes the:

  • Right to Know: You can request information about, and access to, personal information that we have collected, disclosed, or sold in the past 12 months, including the categories of:
    • information collected;
    • sources from which the personal information is collected;
    • personal information that we have sold or disclosed about you for a business purpose;
    • third parties with whom we share personal information;
    • the business or commercial purpose for collecting the information; and the specific pieces of personal information that we have collected about you.
  • Right to Deletion: You can request that we delete your personal information (subject to certain exemptions).
  • Right to Opt-Out of the Sale of Personal Information: We do not and will not sell your personal information (as defined by the CCPA).
  • Right to Non-Discrimination for Exercising your Rights.

Requests can be made through the mail or by emailing soap@goatmilkstuff.com.

Additionally, we are required to inform California residents of the following:

  • Sale of Personal Information: As noted above, we do not and will not sell your personal information.
  • Financial Incentives: We do not offer financial incentives for personal information.
  • Categories of Personal Information Collected: The following categories of information cover the personal information that we intend to collect from our users with their consent in the future, in addition to covering what we have previously collected, with our user’s consent, in the past 12 months:
    • Identifiers
    • Information Shared for a Business Purpose: We may share any of the above categories of information with our service providers for business purposes in order to provide services to you. We do not disclose your personal information to Third Parties (as defined in the CCPA) without your consent.
    • Categories of Sources: The information that we collect comes from Consumers and their devices. This includes information that has been submitted directly by you, for example, through emails and orders.
    • Business Purpose: We collect information from you in order to provide and improve order fulfillment services, conduct research and analytics, identify and correct technical errors, advertise our products to you, prevent fraud, and to comply with applicable law.

Any queries or requests in relation to these rights can be made using the contact information listed below.

8. Nevada Privacy Rights

Pursuant to Nevada law, you may direct a business that operates an internet website not to “sell” certain ”covered information” (each as defined by such law). As noted above, we do not sell your personal information. For any questions regarding this, please contact us at the information below.

7. Changes to This Policy

The world of technology changes quickly. If and when there are future changes to our Privacy Policy in response we will post them at on this page. You will not receive any prior notice of any changes to our Privacy Policy.

8. Contacting Us

We value your opinions and suggestions. Please email us with any questions or concerns (at soap@goatmilkstuff.com), or alternately you can write to us at the following address: Goat Milk Stuff LLC, Attn: PJ Jonas, 76 South Lake Road North, Scottsburg, IN 47170

SMS Policy

Last Updated: July 16, 2025

At Goat Milk Stuff LLC ("we," "us," or "our"), we value your privacy and are committed to communicating with you responsibly. This SMS Policy outlines how we collect, use, and manage your mobile phone number for SMS (text message) communications, in compliance with applicable U.S. laws, including the Telephone Consumer Protection Act (TCPA) and guidelines from the Cellular Telecommunications Industry Association (CTIA).

1. Consent to Receive SMS Communications

By providing your mobile phone number to Goat Milk Stuff LLC through our website (https://goatmilkstuff.com), during checkout, via a form, or through any other interaction with us, you expressly consent to receive SMS communications from us. These communications may include:

  • Transactional Messages: Order confirmations, shipping updates, delivery notifications, and customer service communications related to your purchases.
  • Marketing Messages: Promotions, discounts, product announcements, and other marketing content about Goat Milk Stuff products, where permitted by law.

You are not required to consent to SMS communications as a condition of purchasing our products or services. Consent is voluntary and can be revoked at any time (see "Opting Out" below)

Goat Milk Stuff's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

.2. How We Use Your Mobile Number

We use your mobile phone number solely for the purposes outlined in this policy, including:

  • Sending transactional messages to facilitate your orders and customer service inquiries.
  • Sending marketing messages, such as special offers or new product alerts, if you have opted in to receive them.
  • Responding to your inquiries or requests submitted via SMS.

We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes, except as described in our Privacy Policy or with your explicit consent.

3. Opting In

To receive SMS communications, you must opt in by:

  • Checking a box or clicking a button to agree to SMS communications during checkout, account creation, or other interactions on our website.
  • Texting a keyword (e.g., "JOIN" or "SUBSCRIBE") to our designated short code or phone number, as advertised.
  • Providing your mobile number through a form explicitly indicating your consent to receive SMS messages.

Upon opting in, you will receive a confirmation message outlining the frequency and purpose of our SMS communications, along with instructions for opting out. Standard message and data rates may apply, as determined by your mobile carrier.

4. Message Frequency

The frequency of SMS messages varies based on the type of communication:

  • Transactional Messages: Sent as needed to fulfill your orders or respond to your inquiries (e.g., one message per order update).
  • Marketing Messages: Sent periodically, typically no more than 4-8 messages per month, though this may vary based on promotions or events.

We strive to limit the number of messages to ensure a positive experience and respect your preferences.

5. Opting Out

You may opt out of SMS communications at any time by:

  • Replying "STOP," "UNSUBSCRIBE," or "CANCEL" to any SMS message from us.
  • Contacting us directly at support@goatmilkstuff.com or through our website at https://goatmilkstuff.com/pages/contact-us.

Upon opting out, you will receive a final confirmation message stating that you have been unsubscribed. You will no longer receive SMS communications from us, except as required by law (e.g., to confirm a transaction). You may re-opt in at any time by following the opt-in process described above.

6. Message and Data Rates

Standard message and data rates may apply to SMS communications, as determined by your mobile carrier. Please consult your carrier for details about your plan. Goat Milk Stuff LLC is not responsible for any charges incurred from receiving our SMS messages.

7. Eligibility

To receive SMS communications, you must be 18 years of age or older and a resident of the United States. By opting in, you represent that the mobile number provided belongs to you or that you have the authority to consent on behalf of the number’s owner.

8. Security and Privacy

We take reasonable measures to protect your mobile phone number from unauthorized access or disclosure, as outlined in our Privacy Policy (https://goatmilkstuff.com/policies/privacy-policy). However, SMS communications are not encrypted, and you acknowledge that there is a risk of interception by third parties when using SMS.

9. Supported Carriers

Our SMS program is compatible with most major U.S. mobile carriers, including but not limited to AT&T, Verizon, T-Mobile, and Sprint. However, availability may vary depending on your carrier or region. Contact us at support@goatmilkstuff.com if you experience issues receiving our messages.

10. Changes to This SMS Policy

We may update this SMS Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website at https://goatmilkstuff.com/policies/privacy-policy, with the "Last Updated" date revised accordingly. If we make material changes to how we handle SMS communications, we will notify you via SMS or through our website.

11. Contact Us

If you have questions, concerns, or requests regarding our SMS Policy or communications, please contact us at:

Goat Milk Stuff LLC
Email: support@goatmilkstuff.com
Website: https://goatmilkstuff.com/pages/contact-us
Address: 76 S Lake Rd N, Scottsburg, IN 47170  

We are committed to addressing your inquiries promptly and ensuring compliance with all applicable laws.