Replacement Shipping Coverage
We want you to be able to order with confidence that you'll actually receive what you ordered!
While most packages are delivered without incident - some do run into a few mishaps. With Replacement Shipping Coverage (RSC), we will replace your order if it is lost, stolen, or damaged without you having to file a USPS claim.
How to Waive Replacement Shipping Coverage
While we strongly recommend shipping with RSC, it is not required. Simply email us within 2 hours of placing your order with this statement:
"I take complete responsibility for my order once it leaves the Goat Milk Stuff farm. I understand that if it is lost, stolen, or damaged I must file a claim with the USPS myself and will not receive a refund or replacement from Goat Milk Stuff. Please refund my Replacement Shipping Coverage fee."
We will immediately refund the cost of the RSC to your payment method.
How to Use Replacement Shipping Coverage
We hope you'll never need to use it, but if you do, simply contact us within 48 hours of any problems with the delivery of your package. Please keep an eye on your tracking number and delivery emails so that you know if your order has run into difficulty.